RETURN POLICY
We want you to be satisfied with your purchase! We gladly accept returns, but ask that the following conditions are met:
1. You may return your purcharse within thirty (30) days for a refund or exchange.
2. Customer must request and receive prior approval and a Return Authorization Number from us. To request a return authorization number, call us at 1-360-210-4383 or send a request by email to: customerservice@Ultimaterecroom.com.
3. Products being returned must be in their original box and packing.
4. If you cancel your order or refuse delivery after it has shipped you will be charged for the return shipping and we may charge a 20 - 30% restocking fee. If you have a question, please call us (360-210-4383).
5. Items must be packaged in complete original packaging and shipped prepaid to wherever we direct (sometimes our suppliers prefer that returns are shipped directly back to them).
6. Returns must be accompanied with a Return Authorization number. A Return Authorization number may be obtained by calling our customer service telephone number (360-210-4383) or sending an e-mail to: customerservice@ultimaterecroom.com.
7. Your account will be credited after the merchandise is received.
8. Accounts will be credited for merchandise amount only, less restocking fee (if necessary). Shipping charges are not refundable.
At UltimateRecroom.com our goal is to keep our prices low and to make your shopping experience enjoyable. Our Return Policy is designed to protect our honest customers and to keep our prices low. If you have any questions about our policy please call us (360-210-4383) or send an email to customerservice@ultimaterecroom.com.